Discussing Discussion Questions.

In the big 1 case, Frank Page takes a very authoritative point of view in this situation. As manager, he took a terrible stance and was inconsiderate by letting his emotions get the better of him. So what if some Japanese people had to ride in a cold car, you have to deal with it, make modifications, and improve your business for next time. He should have offered a more productive analysis to the person assigned to write the draft letter. Thus I think it would be better to suggest another strategy and work with Mr. Page, trying to get him to see another solution to this dilemma. It would be ethically wrong not to contact the airport manager, therefore contacting them and yet again asking for another solution to this problem might not be a bad idea. They might be able to serve you better than Mr. Page anyway as your role of Assistant Director and offer a better solution. Mr. Page seems to think the airport manager as incompetent, but he deserves to at least defend himself and offer advice so contacting him would be a good idea. As for why Mr. Page asked someone else to write this draft letter - well it is probably because he is incompetent. He has bigger ideas than he is actually able to produce. That and he is manager so he has the final say over an assistant director.